Uncover why Ninja Van is the best company for you. Click here to read our public advisory. Cash on Delivery is what it is: you bring the product to your customer. In summary, the OP appeared to have received a questionable parcel from a seller on Wednesday (12 Aug). We Are Hiring In the event the contents of a Ninja Pack are lost/damage as a result of Ninja’s poor handling of the Ninja Pack, parties agree that Ninja Van shall be liable for no more than the value of the parcel, or RM200, whichever is lower. Web design by Yu Sheng & Yu Siang. Enter tracking number to track Ninja Van Philippines shipments and get delivery status online. In this case, it involved an order from a shipping consolidator, 1+1 International Logistics — aka Ninja Van’s client. Parcel Pick Up. PUDO (Pick-Up/Drop-Off) August 13, 2020, 08:40 PM. Online sellers shipping with Ninja Van Philippines can now enjoy remittance of COD payments one day after pick-up. We strongly encourage the public to be extra vigilant, and not to pay for any parcels that they have not bought online. To do so, simply indicate a COD value (in Philippine Pesos) when you create the order on our Shipper Dashboard. As part of the ecosystem, the brand does want to see it thrive. All rights reserved. State District Add1 Add2 Postal code Johor kluang Bukit Permai Layang-Layang 81850 Johor Kluang Felda Bukit Permai Layang-Layang 81850 Johor … I had to personally call up Ninja van to ask when my parcel will arrive. Peng has since filed a police report, and said she understands from the delivery personnel that the higher-ups in Ninja Van would be informed. Ninja Van claims they had made attempts to reach out to her since yesterday morning. Because Ninja Van received her parcel for last-mile delivery from a shipping consolidator of international parcels, they didn’t have the seller’s information. On Aug. 13, Peng updated her post to add that she was being targeted to be scammed once again, as she received an SMS informing her that she had yet another COD delivery and would be required to pay S$58 for it. Tentang kami Karir Bergabung sebagai pengendara bersama Kami Jadilah Ninja Point. Woman Gets Ninja Van COD Delivery & Pays $40 For $5 Mask, Files Police Report. Contact us However, she felt that something was wrong, as she did not order a COD item. Possible new scam alert: A woman, Peng XueLin, took to Facebook page Complaint Singapore on Aug. 12, 2020 to share her experience regarding a cash on delivery (COD) item she received via Ninja Van. Hoạt động từ năm 2014, Ninja Van là công ty giao nhận hàng hóa chuyển phát nhanh ứng dụng công nghệ tiên tiến, chuyên cung cấp các giải pháp giao hàng vượt trội cho tất cả khách hàng thuộc mọi quy mô trên khắp Đông Nam Á. Ninja Van is a tech-enabled express delivery company providing hassle-free delivery services for businesses of all sizes across Southeast Asia. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JS to make this app work. It’s unfortunate that the incident occurred, but we’re glad to see that the netizen will receive a refund after all. According to Peng, the police have also called to inform her that they will be investigating the matter and that this is "not a common case". As per our Ninja Packs Terms and Conditions, Ninja Van’s liability for any loss or damage to delivery items using Ninja Packs shall be limited to SGD 50, inclusive of the cost of the polymailer. Featured image adapted from TechInAsia via Pinterest. They will assist police with investigations. With our new service COD Advance, online sellers no longer have to wait after their customers have paid for their purchases before receiving their earnings. Because Ninja Van received her parcel for last-mile delivery from a shipping consolidator of international parcels, they didn’t have the seller’s information. The startup is now in Singapore, Malaysia, Indonesia, Thailand, Vietnam, and the Philippines. Nikmati proses penjemputan paket yang fleksibel, layanan pembayaran cash-on-delivery, dan pengiriman parket door-to-door yang terpercaya dengan Ninja Xpress Indonesia. I clearly stated that parcel to be delivered on 11 March, 9am -10pm. SGD$1.00 per Cash on Delivery Service; or; 3% of each cash payment collected (the “Cash on Delivery Fee”) Payment for the Cash on Delivery Service shall be made on a monthly basis i.e. Ninja Van operates with logistics & door-to-door delivery. If you’ve ever wanted to shoot your shot at being an influencer, now’s your chance. CTRL + SPACE for auto-complete. | Contact Ninja Van Philippines and get REST API docs. Ninja Van will work with the police to facilitate all police investigations and are now processing the refund for her. This is also why, as a ‘middle player’, Ninja Van didn’t have first-hand information on who the direct seller was. Jendral Gatot Subroto Kav. Hubungi Kami +62 21 2926 4120. support_id@ninjavan co. Menara Bidakara 2 Lantai. With everyone’s cooperation, a safer experience can be had for all. She contacted the delivery personnel within five minutes to inform her about the wrong delivery, but was advised to contact the seller. Didn’t have seller’s info for last-mile deliveries. However, she was not able to figure out who the seller was, and could not find any receipt or order form regarding the delivery in her email. Ninja Van told us that they remain committed to assisting authorities in investigations to help create a safer environment for e-commerce in Singapore. Inspections have been carried out at the ferry terminal by Indonesian authorities. Ninja Van partners with Alliance Bank! Have news to share? Just select the Ninja Van service and schedule a pick-up time for the next day. It seems like you’re running a default WordPress website. Ninja Van is a tech-enabled express logistics company providing hassle-free delivery solutions for businesses of all sizes across Southeast Asia. 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If you like what you read, follow us on Facebook, Instagram, Twitter and Telegram to get the latest updates. He had zero knowledge of logistics then, and had to learn everything from scratch. The end result is that Ninja Van will refund the shipping consolidator & concurrently process a refund for Ms Peng. Featuring Ninja Van's logistics solution on Alliance Bank's BizSmart Solution portal, a community site where businesses can connect with each other. Information Needed Tracking ID COD Amount Driver Name ( Not necessary ) Welcome to Ninja Van … © 2018 Must Share News. General enquiries, partnership enquiries, feedback, etc. Cash on Delivery (COD) All Ninja Van Shippers in the Philippines have the option to collect Cash on Delivery for all deliveries within our coverage area. Find out what works well at Ninja Van from the people who know best. Ninja Van adalah perusahaan pengiriman ekspres berbasis teknologi yang menyediakan layanan pengiriman tanpa repot untuk semua bisnis di Asia Tenggara. MS News spoke to Ninja Van, who shared with us the background on the incident and how it’s being resolved. Possible new scam alert: A woman, Peng XueLin, took to Facebook page Complaint Singapore on Aug. 12, 2020 to share her experience regarding a cash on delivery (COD) item she received via Ninja Van. After opening the package, she realised that she had received a beauty mask. Advertise with us Siti Hawa which is in charge of “last mile delivery” — getting the package to customers straight to their homes. | But with more shoppers, it is their duty to remain fully committed to the cause, although they’re not directly involved. Staff on the line told me that my parcel will arrive the following day 12 March, I also had requested for a morning slot, which was not given either. Here are a few useful links to get you started: Migration How to use WordPress Migrator Plugin? Welcome to Ninja Van Singapore Support Center! 30+ days ago. Do it yourself. "Out of good heart i hope all delivery person get a tip from time to time.". Millions of Indonesian parents abandoned a measles vaccine in 2018 when it was declared haram. | Other enquiries. However, they have since informed the shipping consolidator of the issue. You can send multiple items from Manila to anywhere across Philippines using the Grab app. One of the region’s fastest growing last-mile logistics companies, it powers businesses with innovative logistics solutions. Ninja Packs is an ALL-YOU-CAN-FIT Prepaid Polymailer that delivers straight to your recipient’s doorstep in Peninsular Malaysia.. Each Ninja Pack comes with Ninja Van® proprietary real-time tracking technology that allows you to know exactly where your parcel is, anywhere, anytime. Parcel Returns. 5, Jl. Ninja Van Shipper's Guide. Kindly drop an email at : Support_sg@ninjavan.co. She had allegedly received a COD package via Ninja Van and was asked to pay S$39. Cloud hosting by Vodien. The business-to-business (B2B) portal will help you reach new customers and find the right solutions for your business at a preferential rate. Ninja Van is assisting in processing the refund for her at the moment. At the same time, the consolidator will be in touch with the netizen regarding this. The total number of cases in Singapore stands at 57,915. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Ninja Van was founded in 2014 by Lai Chang Wen, who turned down a scholarship to venture into entrepreneurship. However, it turned out that she had paid $40 for a $5 mask. All sizes across Southeast Asia was founded in 2014 by Lai Chang Wen, turned... I had to personally call up Ninja Van 's logistics solution on Alliance Bank 's BizSmart portal. 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